RETURNS

You smiply need a different size?

It's a pity that the product you've ordered doesn't match your correct size. However, we are happy to help out and make sure to send you the correct size of the respective product.

Simply send us a quick email at returns@outbacksylt.com with your initial order number and your desired size. We'll take care of everything else right way.

We look forward to hearing from you!

In case you are not 100% satisfied with your order, please send your goods back within 14 days of receipt to the below address:

OUTBACK GmbH & Co. KG
Strandstr. 19
25980 Sylt
Deutschland

Please note that we can not bare shipping costs of returns.

If you are not a hundred percent satisfied, just return your order within 14 days. More info Right of withdrawal

Create return label through our DHL portal.
(wird mit €6,99 berechnet)

Create label

We provide an optional DHL gateway for returns (only valid within Germany), charged with €6,99

As soon as the goods arrive back at our warehouse, they will be inspected and can be refunded.

Please note: The optionally provided DHL label is only valid within Germany. Not for international orders.


Requirements for returned items:

- 14 days right of return.

- All items must be unworn/unwashed.

- All items must be in original condition. E.g. tags, shoebox, etc.

 

Please keep in mind that any returns fail to complete these requirements, will be rejected.