In case you want to exchange or are not 100% satisfied with your order, please send your goods back within 14 days of receipt to the below address:
OUTBACK GmbH & Co. KG
Please note that we can not bare shipping costs of returns.
We provide an optional DHL gateway for returns (only valid within Germany), charged with €6,99.
If you are not a hundred percent satisfied, just return your order within 14 days. More info Right of withdrawal
Create return label through our DHL portal.
As soon as the goods arrive back at our warehouse, they will be inspected and can be refunded.
Please note: The optionally provided DHL label is only valid within Germany. Not for international orders.
Requirements for returned items:
- 14 days right of return.
- All items must be unworn/unwashed.
- All items must be in original condition. E.g. tags, shoebox, etc.
Please keep in mind that any returns fail to complete these requirements, will be rejected.